RESERVATIONS
1) Reservations are required.
2) Reservations must be held by using a valid credit card, but
the card will not be charged until the conclusion of the flight.
PAYMENT
1) A deposit may be required.
2) Payment is due, in full, immediately after the flight, at the
latest.
3) Payment is accepted in cash or by credit card. Please
check with Fantasy Balloons regarding which credit cards are
accepted.
4) Cost of flights is subject to change, but Fantasy Balloons
will not change the cost for a flight already scheduled.
FLIGHT RESTRICTIONS
1) No pregnant women are allowed to fly.
2) Fantasy Balloons will inquire of prospective passengers
about medical conditions which we consider might put the
passenger at unusual risk for injury related to a balloon
flight.
3) We reserve the right to refuse any passenger for any reason,
including medical conditions. This refusal may occur at any
time prior to the beginning of the flight. If we refuse a
passenger, that passenger will not be charged.
4) Children are allowed to fly with a reservation, subject to
approval by the pilot in command. Minors must be
accompanied by a responsible adult.
CANCELLATION/NO SHOW POLICY
1) Cancellations will be accepted at no charge up to 72 hours
before the scheduled flight. After that, a partial or full charge
may apply, depending on the circumstances and at our
discretion.
2) "No Show" will be charged the full amount of the flight.
3) Occasionally, weather or other conditions may prompt the
pilot in command to cancel the flight at the launch field.
Passengers who are unable to fly because of such a
cancellation will be offered the opportunity to reschedule
for the same price, or may cancel at no charge.
WAIVER
1) Each passenger or the legal guardian is required to sign
a waiver before the flight. In the event that a passenger
refuses to sign, that passenger will not be allowed to fly.
GIFT CERTIFICATES
1) Gift certificates are not refundable, but are transferrable.
OTHER
1) Fantasy Balloons is not responsible for refunds due to a
customer from any other balloon ride vendor or concession.